"HayPost" CJSC carries out collection of the payments for "VivaCell-MTS" mobile telephone and internet services in all post offices throughout the country.
The payments are collected in the following way:
- in the post office customer provides his/her mobile telephone number to postal operator
- the postal operator searches for information about the customer’s bill according to the submitted information and provides the details to the customer
- customer makes the payment after which the postal operator provides a copy of payment receipt to the customer.
Customer Service in the regional post offices, except for weekends and holidays, made every day from 09:00 to 17:00, Saturdays from 09:00 to 16:00. In Yerevan, the service is carried out every day, from 08:00 to 19:00 and on Saturday from 08:00 to 18:00. In Yerevan P/O 0010 operates on Sunday as well from 10:00 to 15:00, P/O 0042, located at the airport, operates around the clock.
In case of mistakes and wrong payments the corrections are made according to the customer`s written request. Corrections are made immediately.